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Posted on August 7, 2017 By Admin

Microsoft Dynamics 365 for Retail


Today, we want to share with you the great possibilities available in Dynamics 365 for Retail.

Microsoft Dynamics 365 for Retail is an end-to-end retail solution that delivers unified commerce across all channels.  It encompasses sales, mobility, intelligence, and productivity to help retailers and workers achieve more in a cloud-first, mobile-first manner. Retail offers comprehensive support to operate a wide range of business processes, such as merchandising, inventory, and channel management capabilities. It also provides immersive customer experiences across all touchpoints.


Kareen Vilnai, Product Marketing Manager for Microsoft Dynamics 365, posted an excellent article about the way Dynamics 365 enables retailers to rise to the challenges of modern retail. You can read the full article here. 

As she mentioned in the dynamics community blog, modern retailers need a solution that integrates and enhances every aspect of the business, from merchandising and promotion to fulfillment and in-store experience, all backed by powerful analytics and the best enterprise cloud.

Let’s take a look at how Dynamics 365 for Retail can help you transform your retail business

Modern store

This will give you the possibility to manage your stores more efficiently, help increase sales, adapt to changing needs, and provide outstanding customer service by implementing the latest technology, tools, and innovation.

Channel management

As you set up your Retail experience, you will decide how to define and configure your stores. They can be brick-and-mortar stores, online stores, or call centers.


You can Improve your ROI and product demand by accessing a robust set of capabilities that help centrally manage your merchandising—including product information, categories, assortment, and pricing.

Optimized operations

Reduce fulfilment costs, improve inventory utilization, and efficiently manage your business by making smarter decisions using customer and operational insights.

Workforce management

Retail lets store managers create and publish shifts and schedules for workers in stores, annotate shifts via instructions, copy schedules from a previous week to the current week. Additionally, managers gain visibility into absence requests that retail workers submit, and can approve or reject those requests. They also gain visibility into “shift swap” and “shift offer” requests, and can approve or reject those requests.


If you want to learn more about Dynamics 365 for retail you can find more information and read the original articles here: