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Posted on January 3, 2018 By Admin

Unifying App and Network Teams

In today’s post, we want you to realize the importance of a good development between your networks and applications management teams.

Nowadays, users do not tolerate low performance or interruptions in the use of applications or browsing the network. And due to the many possibilities within the reach of a click, users can compare and quickly go to the competition. That’s why we must ensure optimal performance in our products to keep users motivated in this digital age.

Formerly the network and application development teams have been separated over the years and although their objectives could be the same, each one work on their own. Today, these teams must be united and combine forces to create a super team that ensures exceptional performance in the network and its applications, to solve and secure problem areas before they begin to affect the users.

 

Below we will show you three key approaches to ensure synergy between network equipment and applications to ensure an excellent customer experience:

  1. Organigrams

Companies through organization charts can help unify these two teams through a management structure. This way they will be able to decompose the siloes between their zones and begin to collaborate in the areas where they could have performance problems. These problems can occur in the network, as in the infrastructure, in the code of the application or in the environment of the end user. It is an incredibly complex environment, and it should be monitored to detect any inconvenience before it happens to the user.

  1. Joint Tools

Often both teams have used tools that facilitate their work and have served them well, but when reviewing processes, they will diagnose errors that may not be in the opposite team, and due to incompatibility they will create conflict in the development operations of both parties.

So, to continue with the super team, it is necessary to have a set of tools that work for the development of both teams together. This means that the tools used by the teams must be used for the development, operation of processes and for the diagnosis of problems in both cases.

In short, they can choose a set of tools that work with each other, starting with global visibility from the network to each application, diagnosing successes and possible errors without affecting the end user. This way, the teams will be able to store all the uneven data in a common repository and be able to study them for solutions or for an effective starting point.

  1. Integrate Metrics

It is not enough that the two teams join tools and organize their work together, it is necessary for the company to have a precise focus for the metrics and a single source of data and instructions for the team processes. By integrating this last step and the metrics of the equipment, it will ensure that the company has a comprehensive management strategy, developing optimal performance from end to end in the teams.

 

In this world of such digital technological complexity, the user is the one who must have satisfaction and the reason in their daily life, and if this happens it will always be good for business. Then, adopting these points, organizational charts, joining tools and integrating metrics, will make the teams look like a soloist who interprets his strongest song as a great choir that achieves the highest note.