Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence and campaign management in the cloud, on-premises or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing and customer service fields. CRM solution can deliver ROI through marketing automation, customer service, and sales force automation.

Experience intelligent customer engagement

Today, the process of engaging customers can’t be one-size-fits-all. It needs to be adaptive across all touch points and within the context of who your customer is and what they are doing. Intelligent customer engagement enables your company to build customer trust, loyalty, and insight, while also enabling your sales, service, and marketing professionals to be as productive as possible. With customer engagement by Microsoft, we help your company deliver exceptional customer experiences.

Personalize customer experiences by engaging them at the right time, in the right place, in the right way throughout the journey.

Create proactive experiences by determining the next best interaction with your customer based on insights.

Make customer engagement predictive by leveraging internal and external data to identify patterns and trends. Use this information to make recommendations or suggestions on how to optimize.

We help you make every customer engagement an intelligent one, so you can sell effectively, care everywhere, and market smarter

Get Started with Microsoft CRM

What can CRM do for my organization? CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture customer relationships and satisfaction across all interactions—marketing, sales, and customer service. CRM solutions can deliver return on investment (ROI) through marketing automation, customer service, and sales force automation.

We also offer mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application.

Contact us for a trial.